We believe that if you treat customers well with good prices and good friendly service, supplementing relevant information, those customers will tell their friends about our site, and will continue to be good customers themselves. As we have many European customers, we have Shelly running our Customer Service department, and she will work hard to resolve any customer problems. If you have a problem with our service, give us the opportunity to fix it. Email us at enquiries@lovelyhealth.com